Frequently asked questions
Which shipping company is delivering my order?
We cooperate with PostNord to ensure safe and fast delivery. You can choose to have your order delivered to your home, to the nearest parcel locker or collection point.
Is it possible to track my order?
Yes, it is possible to track your order. After the package has been shipped, you will receive a tracking number via email, so you can track your order all the way to you.
How long will it take for me to receive my order?
We ship orders daily from Skien. If you place an order before 12 PM, we will ship it the same day. Delivery time is 1–3 business days.
How much does shipping cost?
PostNord (1-3 days) - Parcel locker starts from NOK 79.
PostNord (1-3 days) - Collection point starts from NOK 99.
Can I return my order and get a refund if I'm not satisfied?
We offer a 100-day return policy on all orders, meaning you can return your order within 100 days and get your money back.
How do I return my order?
Contact us by email to return your order.
Email: kundeservice@happyvibes.no