You can place the products in the refrigerator or freezer to cool them.

1. Place the product in the included bag and put it in the refrigerator or freezer.

2. Leave it there for at least 3 hours, then it will be cold and ready for use.

Tip: If you always keep the products in the refrigerator or freezer, they will be ready as soon as you experience pain.

You can heat the product in a microwave or a conventional oven.

Microwave:

1. Place the product in the microwave. Use a maximum of 1000 watts.

2. Heat it for 30 seconds at a time.

3. Take it out and check the warmth. If you want it warmer, heat it for another 15 seconds at a time.

Oven:

1. Place the product on a rack or baking sheet. Set the oven to a maximum of 100 degrees Celsius with convection heat.

2. Heat it for up to 5 minutes. Take it out and check the warmth.

3. If it's not warm enough, heat it for an additional 30 seconds at a time until you are satisfied.

If you need to clean the product, you can wipe it with a wet towel or a damp cloth. Do not wash the products directly with water, as this may damage the product.